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Why Employees Stay

Are your employees staying because of their managers? Popular thought indicates that people leave because of their managers, so is the opposite also true?
Added to that is the view that it is always the good people who leave.
Fortunately, that is not a view, not a fact!
Great people stay. The challenge is to understand both why people stay and why they leave.
As in sales, management ask sales people to find out why they lost a deal. It is even more important to find out why a deal was won.
At Accsys, we realised years ago that we were finding out what individual’s issues were after they had resigned and moved on mentally. We designed a system that allows us to understand our employees’ expectations on a regular basis, not just at increase time, as well as share our expectations with them.
Nothing works all the time, but it has given us much more insight and created a positive manager/employee relationship model.
So why do people stay? Today, many of us have good social media presences and…
Recent posts

It's Not My Job

It’s Not My Job
Assuming that there are reasons for saying this: 1.It’s not your job and is totally is outside of your skill set 2.It’s not in your KPIs and you don’t want to do it 3.You believe you are being exploited and want to draw a line as to what you will and won’t do. Outside your skill set This is reasonable and there could be many scenarios where this is appropriate
·Where there is a safety or special licence requirement to do the job eg driving a forklift truck
·Where there is a formal qualification like giving legal advice
·Where additional qualifications are required as in a medical doctor without surgical qualifications or experience


Not in my KPIs This response could be perceived as a lot more negative, not to mention career limiting. If there is a good reason why you can’t step outside your pure job description, share that immediately.  ·“I would love to be able to help, however, I need to complete this project by 5 pm today and I am out of the office all day tomorrow at our larg…

Resignation - keep building relationships

Resignation – avoid burning those bridges It has been a great pleasure working with a colleague like you. Now, you are off to your next big challenge! Good luck and farewell!
Isn’t that what we all want to hear when we leave?  We were appreciated and we will be missed.
The need for all parties to maintain professional conduct in the event of resignation is critical, particularly now when we are working within an unsettled socio-economic climate. Employees should avoid damaging relationships, and employers need to adopt a neutral approach and ensure that there are policies and processes that enable the separation to be objectively handled.  For example: ·A formal resignation letter is required·A formal acceptance of resignation is issued confirming any special conditions·An exit interview takes place·Handovers are planned and executed
Our HR team advise those who resign their position to adhere to a few golden rules. Failure to do so could harm whatever bonds have been formed at the workpla…

The truth about cvs

How accurate are CVs/Resum├ęs?
Once, a long time ago, I knew a young man who had come to South Africa from England.  He was a television technician who landed up sharing a house with two draughtsmen.  They were earning better salaries than he was, so he decided that it was an excellent career choice. They taught him the basics and off he went and got a job as a draughtsman.   He was fired at the end of the first week!  Undaunted, he tried again.   Six months, and 5 jobs later, he was a draughtsman and still is today.
I am not sure if this would still be possible, nor if there is a moral to this story, maybe amoral is more like it.   He did work extremely hard to improve his skills, though, and shared his questionable career path with the final company.  They decided to take a chance, and the rest is history.
The value of secure employment within challenging economic conditions creates an environment where people resort to any number of tactics to gain an advantage – including seriously emb…

What I learned from the snake queue...

The lesson of the snake queue
If it ain’t broke, don’t fix it or Leave well enough alone.  But do we?  Oh no, we are always trying to improve on things, no matter how well they work.
Progress does come from constant improvement, but it needs to be an improvement!
Hence the lesson of the snake queue… I know that life isn’t always fair, I also don’t believe that everything happens for a reason (see below). However, the advent of the snake queue made me feel so happy.  I knew that, once I was in it, I would get served next.  I didn’t have to decide which shopping trolleys in front of me had more items, and pick a line accordingly, I simply joined at the rear and waited my turn. Those stores who have duplicate snakes facing each other do add a small element of stress in terms of which one to select, but I cope quite well with this one if I have my Kindle…. The same at airports, pharmacies and banks, such a fair system. Then, a colleague and I went to the USA and arrived at Washington Airport with…

Favourite Words

Shambolic – it simply sounds better to me than chaotic.. Do lots of people have favourite words or just a few of us nerds? As everybody is starting to think holidays (or maybe you prefer to vacation), it seemed a good time for a different type of blog. Have you noticed how many words with pleasant associations sound more attractive than those that describe the negative. Watching a TV quiz show the other night made me wonder. The contestant hated bulbous and gusset! There have always been some words that appeal to me, triskaidekaphobia being one. I now know that I had the meaning wrong! I thought it meant fear of Friday the 13th, but it is simply a fear of the number 13, so how does paraskevidekatriaphobia grab you? That is the real word for fear of Friday the 13th. Love it! Now I prefer rural to bucolic, but Robert Beard (see below) selected the latter as one of his favourites. Effervescent is a gorgeous word, so descriptive and onomatopoeic while ethereal makes me think of gossamer and fairie…

We vs Them - relationships in business

“We” vs “Them” – relationships in business
Somewhere, sometime, I read an article that referred to “creating a stronger we” by “identifying a them”.  We seem to do it in all levels of our lives, both business and personal. In its extreme form it can become dangerous! In business, sport or life in general, when building teams or a strong culture, us and them scenarios form a significant part of a winning strategy. Obvious stuff. However, in a world where we have opened the traditional barriers and borders via social networking, new networks are being forged every day.   People belong to multiple groups and are aligning themselves in a different way.   The traditional concept of brand and group loyalty is changing as a result.  While loyalty levels to the groups might vary, most of us have a strong desire to belong.  The global village offers unbelievable opportunities for building powerful networks, regular contact with people from all over the world and continual learning.   If you read Dr…